Return Policy
Coast Hydroponics is committed to providing first-rate customer service and ensuring your complete satisfaction. If you wish to return merchandise, you must first obtain a return authorization (RA#) by calling 1-877-966-GROW. We will accept returns up to thirty days after the date of purchase printed on the sales receipt. Returned merchandise must be undamaged in its original packaging and accompanied by the sales receipt. We will not accept returns on used or damaged merchandise or special orders. Customers agree to pay all shipping charges and accept all risk of loss for the return products during shipment. Customer agrees that all returned products will be 100% complete and will include the original packaging material, manuals and other accessories provided by the manufacture. Coast Hydroponics will reject the entire return or may choose to impose additional charges against the customer for replacement of the missing component. Please allow 5to 10 business days to process your returns. A 15% restocking fee applies to all returns.

Canceled order or address errors
Cancelled order must be called in before 11 a.m. PST to avoid cancellation fee (shipping cost), no email accepted. For any refused package or any returns to Coast Hydroponics due to incorrect address, action, inaction or absence of the recipient, we will refund back to your credit card with less shipping charge.

Warranty Information
Coast Hydroponics is a retailer, not a manufacturer of indoor gardening supplies, and we do not offer warranties on the products we sell. Many of the manufacturers of the merchandise on our website offer warranties on their products, and we strongly advise our customers to read through all the information provided with the merchandise, and to contact the manufacturer and register the product if necessary. However, Coast Hydroponics bears no responsibility for manufacturers’ warranties and policies, and we will not honor the terms of any warranty in the manufacturer’s place.